FREQUENTLY ASKED QUESTIONS
Meddeer.com is an online platform that provides high-quality medical supplies and equipment to individuals, healthcare professionals, and institutions. Our mission is to offer reliable, certified, and affordable medical products to support your health and well-being.
We offer a wide range of medical items, including:
- Diagnostic tools (thermometers, stethoscopes, blood pressure monitors)
- Personal protective equipment (masks, gloves, face shields)
- First aid supplies
- Home healthcare devices
- Mobility aids (wheelchairs, crutches)
- Surgical instruments and more
You can browse our full collection on the website.
Placing an order is simple:
- Browse our product categories or use the search bar to find the items you need.
- Add the desired products to your cart.
- Proceed to checkout and fill in your shipping and payment details.
- Complete your order and receive a confirmation email with your order details.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on location. You can view shipping options at checkout.
Shipping charges depend on your location and the size/weight of the items ordered. Exact shipping costs are calculated during the checkout process before you complete your purchase.
Delivery times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery can take 5-10 business days, depending on the shipping method selected and the destination.
Yes, once your order is shipped, we will send you a tracking number via email. You can use this number to track your order directly on the courier’s website.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank transfers
- Other local payment gateways (where applicable
Absolutely. At Meddeer.com, we use SSL encryption to ensure your payment and personal information are safe and secure. We also partner with trusted payment gateways to protect your data.
You can cancel or modify your order if it hasn’t been processed for shipping. Please contact our customer service team as soon as possible for assistance.
We offer a hassle-free return policy for most products within 14 days of delivery. Items must be unused and in their original packaging. Some items, such as personal care products or opened medical devices, may not be eligible for returns due to hygiene reasons. Please review our full return policy here.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue quickly, either by replacing the product or offering a refund.
ou can reach our customer support team by:
- Email: support@meddeer.com
- Phone: +92-311-1444507
- Live chat on our website (available during business hours)
Yes, we provide special pricing for bulk orders or wholesale purchases. Please contact us at sales@meddeer.com for more information and to discuss your needs.
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